Human Amplification

I’ve been re-reading a 2018 book this month, Human + Machine, and one figure keeps nagging at me. It sets out four architectures for how AI amplifies people at work… one agent applied to big data for one human, one agent serving a group of humans, several agents amplifying a single human, and multiple agents amplifying […]

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MSIs are for Delivery, But Operations Never Got One.

The smart buildings industry did something genuinely impressive over the last decade. Faced with fragmented supply chains, overlapping scopes, and technologies falling between trades, it created a delivery construct that mostly worked. The Master Systems Integrator brought clarity to capital projects. It defined accountability, reduced chaos, and made it possible to deliver increasingly complex smart […]

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Who Should Own ‘Smart’ in Your Company?

As smart buildings start to enter the mainstream for most corporates, there’s a common challenge that keeps popping up – who should own the smart capability within a company? Today, most offices are more than just desks, a coffee machine and passive-aggressive emails. They’re complex, tech-enabled ecosystems, replete with sensors, data analytics, and automated systems […]

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4 Predictions for 2024

In his January 2024 column, Dr. Marson predicts trends in the smart buildings industry:
1. Widespread adoption of generative AI
2. Formation of more in-house smart building teams
3. Rationalization of the PropTech start-up market
4. Delays in achieving net zero carbon targets due to the pandemic. These changes will shape the future leaders in the industry.

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